Shipping & Policies


Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • North America : 1 - 3 weeks

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns

Just contact me within: 7 days of delivery

Ship items back to me within: 14 days of delivery

I don't accept exchanges or cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Frequently Asked Questions

Wholesale availability

We do not offer whole sale at this time.

Custom and personalized orders

We do not offer custom color matching, however we have hundreds of colors to choose from. You can send pictures of your area for color suggestions.

How do you hang the wall flowers

Each flower come with a hanger with a hole in the back for easy hanging. Each piece is light weight and all you will need is a nail or thumb tack to hang it from. If you can hang a picture, you can hang these plates. Each order comes with a set of hanging instructions. For outdoor hanging, please request our free outdoor hardware. For ceiling hanging please request velcro.

Do you have a shop or store we can visit.

We do not have a walk in studio that you can visit.

What are your wall flowers made from.

Our wall flowers are made from sustainable recycled PET as in a water bottle. Each piece contains at least 50% recycled polyethylene terphalate (rPET)

Do your wall flowers really look like glass

From the wall, they look like glass. The bonuses are that these flowers are light, unbreakable, environmentally friendly, easy to hang, and have no damage to the wall due to drilling for would-be-heavy traditional glass flowers.

What is your return policy

You can return your wall art within 14 days of receiving it. Anything past the 14 days will not be honored.

Can your wall flowers hang outside in the heat and sun?

Yes! We have customers with pieces displayed outside for over 15 years.
If hanging in a windy location, you will need our center mount stainless steels screw in hardware. This is free with any purchase. Please notify at check out that your order will be hanging outside.